Showing posts with label alternative technology. Show all posts
Showing posts with label alternative technology. Show all posts

Tuesday, March 15, 2011

Of Ankle Bracelets and other wonders... The technological generation gap widens. Again.

GPS TrackingI've never been a fan of ankle bracelets. Except maybe for convicted felons on home release. But that's the effective use (in my humble opinion) of the new location-based tracking software for your cell phone.

If you've ever irretrievably lost your family in a big crowd, then maybe this software is for you. But most of us reunite sooner or later, and we would find this software superfluous, I think.

Maybe I'm just being a technophobe. Or maybe I'm acting my age.

Pew Internet & American Life Project statistics show that only 1-4% of Americans going online use location-based services like Foursquare and Gowalla. Not surprisingly that small percentage is younger, hipper and Hispanic. You know 'em. They are the generational trend setters.

Girls at the MallWatch a flock of teenage girls descend upon a mall. They may scatter to the four winds, but they keep track of each other to such a degree that they all converge on the food court simultaneously. They used to do it the old fashioned way: by calling each other to confirm arrival time. Now they don't even have to do that.

Looking to capitalize on this up-and-coming group of super consumers, Starbucks, Arby's and The Gap are experimenting with ads, special offers and contests on these "geosocial" sites. When one of their user "friends" gets within range, zap 'em with an offer they can't refuse.

Insidious. Clever. And marvelously successful.

Except perhaps for the Big Brother aspect of it all.

I'm of the generation that likes its privacy; apparently the born-with-a-cell phone-in-their-hands crowd doesn't feel the same way. We don't post drunken pictures of ourselves on our Facebook pages; they do. For us it would be humiliating; for them it's a reminder of a great bash with good friends. It's a generational divide as great as the Grand Canyon.

Greta GarboBut I fear I am fighting a losing battle here. Pew reports that now 24% of Americans tweet. Of that tweeting 24%, 10% use a location-sharing or "geosocial" service. Only 6% of Facebookers utilize this software, but the numbers are growing.

In the old days, (and yes, I mean just last year) you could get away and be alone. You could think... pray... meditate... drive aimlessly for hours... or eat bonbons until you got sick. But you'd do it by yourself. Today, you take your friends with you wherever you go.

As Greta Garbo famously said "I vant to be alone." I couldn't agree more.
YouTube

Wednesday, September 10, 2008

USPS tries alternative technologies…

We’re all feeling the pinch. Even the USPS predicts it will lose $2BB this year. “And if we don’t act, we’ll lose $2 billion more in 2009, too” Postmaster General John Potter said recently.

Operating revenue is down 2.4% from 2007, but expenses are up. Total mail volume is 5.5% lower than a year ago. And that’s just for starters.

You know that gas guzzler in your driveway? The USPS has 220,000 of them! Every 1-cent increase in gas costs the USPS $8 million. So USPS is turning to alternative transportation technologies to deliver the mail.

In a 2-year agreement with General Motors, the USPS will test a hydrogen fuel cell car in Irvine, CA. The ultra-quiet vehicle can unnerve the unsuspecting at first because it runs almost silently. But the operators have come to appreciate its smooth acceleration, and the cabin is comfortable. The USPS appreciates that it runs without one drop of oil-based fuel.

Dubbed the Equinox, this is V2 for GM. V1, while even quieter, lacked adequate space to carry mail. V1 also startled unwary pedestrians on several occasions because they couldn’t hear it coming. So V2 is a bit bigger and a bit noisier—deliberately to reduce the startle factor.

100+ GM fuel cell vehicles are on the road, mostly in LA, NY and DC where they are being tested the USPS, DOE (Department of Energy), Walt Disney and Virgin Atlantic. The largest limiting factor to wider acceptance of hydrogen vehicles is the fuel itself as there are only two public-access hydrogen pumps in the country—one in DC and one in LA.

The USPS is also turning to another alternative technology that is decidedly NOT limited access: YouTube. Using “Webisodes” to convince the hip public to rethink their shipping options, the USPS turns up the creative ingenuity to pitch its wares.

In the first 9-minute vignette, an office’s computers, shredders, Ethernet cables and other electronics come to life and begin revolting against the human office staff. A USPS letter carrier discovers he must deliver a package to triumph over the uppity machines.

Intrigued? Check out the series on YouTube and www.markoftheeagle.com. (No machines were hurt in the taping of this Webisode as they were recycled USPS stock.)

Speaking of YouTubers, is the younger set forsaking mail for text messaging and email? Maybe, but it’s probably not fatal for our industry, although electronic communication has definitely dented the USPS bottom line. Still, 56% say receiving mail is a pleasure, unlike the dread they feel confronting their email every day.

Among GenY-ers (born 1977-1994) and Gen X-ers (born 1965-1976), 70% read their mail immediately upon receipt and 66% read it weekly. 100% read letters from Grandma that might contain a check. (OK, I made that up, but it’s probably right, eh?)

They say they look to the mail to help make better buying decisions. They appreciate mail’s tangibility—they keep catalogs as references; they appreciate mail’s privacy factor—they see an advantage to NOT being able to forward private information to everyone in Facebook; and 68% say mail is more secure than email.

Surprisingly, 58% of the electronic generation prefer to receive and pay bills by mail.

So where is it heading for the USPS? Who knows.

The market is shifting quickly. You can’t blame the USPS for not trying something new.